Allegations of Fraud and Manipulation against Exness

User Complaint: Sergey Elias

“Currently holding a trade, where the setup is going in my direction but my profits are decreasing. The trade supposed to be going deeper into profits but it’s doing the opposite, I also have video proof of this via multiple screen recordings that shows the manipulation taking place.”

Exness Response

Greetings Sergey,

We are sorry to note this down. Please reach out to us here so we can assist you further: https://shor.by/contactexness

Kind Regards,
Exness Team

In response to Sergey Elias’ allegation of price manipulation, Exness has requested further details to investigate the matter. The broker has stated that, as a regulated entity, they would never manipulate prices or orders, as it would go against the terms of their license. Additionally, Exness claims that their trading volume, client withdrawals, and agent commissions are audited quarterly by Deloitte, a globally recognized firm.

User Complaint: Arif Ishaq

“This is very thieving and unscrupulous broker. 19-02-2024 Today they gave fake spike in gold till 1997. Rest of standards brokers till 2010. Be aware of these frauds and use your money with a good broker. And their team is also very rude, they don’t solve anything.”

Exness Response

Greetings Arif,

Please allow us to investigate this matter further so we can understand what went wrong and work towards a resolution. Your satisfaction is of utmost importance to us, and we’re committed to addressing your concerns promptly. Kindly share your details with us here: shor.by/contactexness

Kind regards,
Exness team

In this case, Arif Ishaq has accused Exness of providing fake price spikes for gold, which differed significantly from other brokers. Exness has requested additional details to investigate the matter, reiterating their commitment to user satisfaction and prompt resolution of concerns.

Evaluating the Allegations

While the allegations of fraud and manipulation are serious, it is important to approach them objectively. Exness has consistently maintained that, as a regulated broker, they adhere to strict standards and undergo regular audits to ensure compliance.

However, it is also crucial to acknowledge the experiences of traders who have reported irregularities. Thorough investigations and transparent communication from Exness are necessary to address these concerns effectively.

Tips for Traders

Regardless of the outcome of these specific allegations, it is always advisable for traders to exercise caution and due diligence when selecting a broker. Here are some tips to consider:

1. Research the broker thoroughly, including their regulatory status, licenses, and online reviews from multiple sources.
2. Understand the terms and conditions of the trading platform, including execution policies, spreads, and leverage regulations.
3. Utilize risk management strategies, such as stop-loss orders and proper position sizing, to minimize potential losses.
4. Maintain detailed records of trades and interactions with the broker in case of disputes.
5. Consider diversifying your trading portfolio across multiple brokers to mitigate potential risks.